Dispatch answers 24/7 for towing and roadside help. We confirm the price before sending a truck, then text you a link to track it on the way.
Can’t talk? Message dispatch on Viber.
We tow your car wherever you choose: home, your mechanic, or the casa. Have the drop-off address ready, since the price depends on the distance.
Turn on your hazard lights. If you can do it safely, wait off the road and away from traffic.
We jump-start the car where it is. If it still won’t start, we can tow it on the same call.
A clicking sound when you turn the key often points to a weak battery.
We fit your spare where you are. If there is no usable spare, we can tow the car to a vulcanizing shop.
Pull over as soon as it is safe. Driving on a flat can damage the tire and the rim.
We move damaged cars on a flatbed, and can winch a car out of a ditch or canal.
If anyone is hurt, call 911 first. Photograph both cars and their plates before anything is moved.
Don’t try to restart it, because water in the engine can cause serious damage. We load flooded cars onto a flatbed once the water is safe to reach them.
Get to higher ground first. Don’t wade into moving water to reach the car.
We check your ID against the OR/CR before we open the car.
If a child or pet is locked inside, say so at the start of the call. If they seem unwell, call 911.
Pick the vehicle and roughly how far it needs to go. The rates are estimates, worked out by weight class and distance.
All rates, and what can add to a tow
When a truck is assigned, Tow Control, our dispatch software, texts you the plate, the driver’s name and a link. The link opens a live map in your phone’s browser, so there is no app to install.
Text from Direct Assist
Your tow truck NBC 4821 is on the way. Driver: R. Santos. Track it live: directassist.ph/t/8K2Q
We cover all 16 cities of Metro Manila and Pateros, from Valenzuela in the north to Muntinlupa in the south. Each area has a page with local road and safety notes.
Find your cityGoing outside Metro Manila? See car transport to Luzon provinces.
Where you are (a nearby landmark helps), the make and model of the vehicle, what happened, and where you want it taken.
Yes, anywhere you choose. The price depends on the distance, so tell dispatch the drop-off address when you call.
Tawagan muna ang patrol ng expressway. Sila ang naglilipat ng sasakyan sa labas ng main road. Pagdating sa exit, puwede na kaming tawagan para dalhin ang sasakyan kahit saan mo gusto.
Call, or text your location if it’s hard to talk. You can also message us on Viber.